Frequently Asked Questions

Your membership gives you full access to the fitness centers, pool, tons of group fitness classes per week, child watch while you work out, discounted programs, and priority registration. See a complete list of Northeast Bronx amenities.

Your membership is more than just fitness opportunities—it’s a commitment to building stronger, healthier people and families across New York City. The Y is a nonprofit organization that gives back to its communities through service and programs for some of the city’s most underserved. Find your fit with the Y, and learn more about our impact on New York City.

The Y is a place where kids come to learn, play, and grow! From preschool and child care to arts, sports and swimming, the Y helps our youngest New Yorkers become strong kids.

Children ages 6 months-7 years old can play in a safe environment while you work out in child watch, and our pools and gym are open for family time throughout the week.

At the Y, there are no contracts to sign. If you need to cancel for any reason, please give us 15 days' notice. Feel free to call at 347-389-6138, email us at mgough@ymcanyc.org, or stop by the Member Services Desk.

Yes! You can put your membership on hold for any reason for up to three months per year. Please give us 15 days' notice, and note that there is a $15 charge for each month your membership is on hold. Feel free to call at 347-389-6138, email us at mgough@ymcanyc.org, or stop by the Member Services Desk.

If there is a medical reason to place your membership on hold, please provide appropriate documentation, and the $15 monthly fee will be waived.

Membership cost varies based on how many adults and children are joining. See our membership rates!

The Y is here for all New Yorkers. Our donor-supported financial assistance program is open to everyone who needs the Y but might not be able to pay. Learn more about financial assistance. 

The Northeast Bronx YMCA's membership gives you access to our branch and 10 passes per calendar year to try other NYC YMCAs. Our citywide memberships give you access to all 26 NYC branches across the five boroughs.

Each member gets 10 guest passes to share with family and friends throughout the year. Each Guest is only allowed one visit per calendar year. The Northeast Bronx YMCA also sells day passes at the Member Service Desk for $15.

The Northeast Bronx Y is open during the following hours:

• Monday through Friday: 6:30 AM-9:00 PM
• Saturday and Sunday: 8:00 AM-5:00 PM 

We do not offer towel service. Please bring one from home to enjoy our facilities, including our locker rooms with saunas, to the max!

You may use our mobile app and/or stop by our branch to register in-person.

We ask that you cancel 48 to 24 hours in advance, by either calling or emailing the branch. Yes. The class will be forfeited and a waitlist participant will be allowed to take your place if you are more then 5 minutes late.

If a participant requests a credit or refund for a medical reason, he or she must speak to the Program Director and provide the necessary documentation. No credits or refunds will be granted for any other reason than medical. All credit/refund requests must be submitted within one month of the start of the class/ program.

No make-up classes or credits will be issued unless the YMCA cancels or postpones a class.

If you're an adult or family member of the Y, you can take advantage of free Child Watch while you work out. We’re happy to sign your child up for up to 1.5 hours of child watch per day. Stop by the Membership Desk to sign up!

Yes, Monday and Thursday 5:30 pm-8:30 pm and Saturday and Sunday from 9:30 am-12:30 pm.

Our lap pool opens at 7:00 AM Monday through Friday, at 8:00 AM on Saturdays and Sundays. Check our online schedule or our mobile app for lap swim and pool hours.

Please wear a swim cap. This helps us keep our pools clean and hair-free! Please shower before entering the pool and wear appropriate swim attire. 

Not swimming? Please don't forget your shoe covers! Covering or removing your street shoes help keep our decks clean for all swimmers.

We offer swim lessons for kids and adults of all abilities. Learn more about different stages of swim classes to find the right class for you or your child.

Our swim instructors monitor each participant's progress throughout the session. Progress reports are handed out during the fifth week of classes and will tell you which level you or your child should register for the next session. Priority registration opens for members during the sixth week of classes and opens for community members during the seventh week of classes.

If you or your child miss a class for a medical reason, you may request a make-up lesson. Please contact our aquatics team, and they will check if there is availability in your lesson's level and schedule your make-up. Our membership team is not able to schedule make-ups.

If the YMCA has to cancel class due to weather or maintenance, make-ups or credits will be given. 

Tons of group fitness classes per week are free with your membership. Check class schedules online and on our mobile app.

Programs and classes such as swim lessons, personal training sessions, and kids classes are paid programs that require registration. Members have priority registration and discount pricing for paid programs; paid programs are offered in sessions throughout the year.

The Northeast Bronx YMCA has active older adult group fitness classes designed to help increase muscle strength and extend the range of movement to prevent injury and improve health.

Group fitness classes are open to anyone, registration via our mobile app is required! Please arrive on time to ensure a proper warm-up for a safe session. Program class costs can be prorated if there is availability and instructor approval.
 

There are 6 program sessions per year, and each session is 8 weeks long. Priority registration for members opens two weeks before the session starts. Public registration opens one week before the session starts.

If a participant requests a credit or refund for a medical reason, he or she must speak to the Program Director and provide the necessary documentation. No credits or refunds will granted for any other reason than medical. All credit/refund request must be submitted within one month of the start of the class/ program. There will be no make-up classes or credits issued unless the YMCA cancels or postpones a class.