Salary: $25.00 Hourly


The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.

The La Central YMCA is seeking a Healthy Lifestyles Coordinator who will provide support to the Healthy Lifestyles department by delivering consistent, quality healthy lifestyles programming, as well as enhancing customer service and member retention. The Healthy Lifestyle Coordinator will be responsible for the following programs: Fitness Center and Equipment, Personal Training, Group Exercise, and Y Fit Start.

Key Responsibilities:

• Assist in the recruiting, scheduling, supervising, and evaluations of program staff.

• Provide outstanding hospitality to all members and guests. Outstanding hospitality is acting as a proactive agent - initiating a professional relationship with the members in regard to their needs, concerns and questions, and acting as an agent to accommodate the member’s needs/concerns.

• Assist with the management of programs to maximize member satisfaction, revenue and compliance with the YMCA standards.

• Provide members with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA.

• Assist in the development, control and tracking of departmental budget in accordance with branch and Association guidelines.

• Research, facilitate and build quality programs that provide member satisfaction.

• Set annual priority objectives-improve service, based on annual staff and customer evaluation/feedback.

• Serve as a point of contact for all Healthy Lifestyles staff.

• Track and ensure that staff certifications are current and on file.

• Assist in the scheduling, maintenance, and management of facility and equipment in partnership with the branch’s maintenance department.

• Execute administrative duties, i.e. tracking, reports, schedules, equipment, supplies, and payroll.

• Maintain required certifications, tracked in Club Connect.

• Actively participate in training sessions and designated meetings.

• Have a thorough knowledge of branch emergency procedures and take appropriate action for emergency situations.

• Support community and promotional special events as needed.

• Serve as a branch Manager on Duty, as assigned.

Desired Skills & Experience:

• High School diploma or equivalent. College coursework preferred.

• Current Adult CPR and First Aid certification.

• Ability to work with participants of varying experience and skills levels.

• Excellent customer service and hospitality skills.

• Knowledge of health & wellness practices as they pertain to programs and services, supervisory concepts and techniques, customer service principles and practices.

• Orientation to Healthy Living at the Y.

• Foundations of Listen First.

• Principles of Member Health & Wellness.

• Foundations of Strength and Conditioning (if applicable).

• Foundations of Group Exercise (if applicable).

• Applicable industry certifications.

• Attend current hospitality training within 90 days of hire.

Benefits:
The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.

How to Apply:
If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization.

If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.