3911 Richmond Avenue
Staten Island, New York 10312
Get Directions


Facility Hours  
Monday-Friday 9 AM-9 PM
Saturday 9 AM-2 PM
Closed Sundays  


285 Vanderbilt Avenue
Staten Island, New York 10304
Get Directions


Facility Hours  
Monday 8:30 AM-5 PM
Tuesday 8:30 AM-8:30 PM
*Wednesday 8:30 AM-5 PM
Thursday 8:30 AM-8:30 PM
Friday 8:30 AM-5 PM
Closed Saturdays & Sundays  


*Virtual programs will be held from 5 PM-8:30PM, but the building will remain closed.

Please Note: In order to comply with COVID-19 regulations, and out of an abundance of caution for our staff and visitors, we are not offering Open Intake Hours at this time. If you are seeking treatment options and are interested in our program, you may make an appointment at our South Shore and North Shore Centers.


South Shore Center

JoAnne McKernan 



North Shore Center

Elizabeth Hernandez



Learn about additional treatment resources in your area by visiting ATLAS by Shatterproof.

In-Network Insurances

  • Aetna
  • Empire BCBS Healthplus
  • Beacon Health Strategies/Beacon Health Options
  • GHI – City of New York Employees
  • Emblem Health/HIP/Prime HMO
  • Medicaid
  • Optum Health/Empire Plan
  • Value Options
  • United Healthcare/United Behavioral Health
  • Oxford
  • Fidelis
  • Fidelis Care Silver
  • Empire Blue Cross/Blue Shield
  • Health First
  • MetroPlus Health Plan

Although we may not be in network with your insurance company, you may have out-of-network benefits. Please contact your insurance company to determine information about benefits and eligibility. Treatment is important and recovery is possible. Ability to pay should not be a barrier from seeking needed services.

At the YMCA Counseling Services, because of support from OASAS and our Annual Campaign, financial assistance is available and no one will be turned away from treatment because of an inability to pay.

*Verification of income: W2, 1099, Pay Stub, Benefits letter, letter from family/friend that is supporting you

New Americans Welcome Center

Our New Americans Welcome Center is a safe haven for immigrants looking for support and services. We never turn anyone away—or inquire about immigration status.

Please bring your insurance card, verification of your income* and social security number.

Intakes are currently being offered by appointment only. See contact information above for South Shore and North Shore locations.