3911 Richmond Avenue
Staten Island, New York 10312
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Facility Hours 
Monday-Thursday8:30 AM-9 PM
Friday8:30 AM-5 PM
Saturday9 AM-2 PM
Closed Sundays 


285 Vanderbilt Avenue
Staten Island, New York 10304
Get Directions


Facility Hours 
Monday8:30 AM-5 PM
Tuesday8:30 AM-8:30 PM
Wednesday8:30 AM-5 PM
Thursday8:30 AM-8:30 PM
Friday8:30 AM-5 PM
Closed Saturdays & Sundays 

Getting started in our program begins with an assessment. Youth and Parenting Skills assessments are scheduled by appointment only. Please contact the facility of your choice for further information. For all other programs, you are welcome to walk in during the following times: When coming in for your first appt please bring the following info, proof of income, insurance card, and social security number. 

Youth Services Intakes are by appointment only. See the contact information below for South Shore and North Shore locations.


South Shore Center Open Intake Hours                                                                        

CONTACT 718-948-3232                                                               

  • Monday  2:30 PM-3:30 PM                                                  
  • Wednesday  3:00 PM-4:00 PM     
  • Thursday 5:00 PM- 6:00 PM                                                    
  • Friday  3:00 PM-4:00 PM
  • Saturday  11:30 AM-12:30 PM


North Shore Center Open Intake Hours

CONTACT 718-981-4382

  • Tuesday  2:30 PM-3:30 PM
  • Wednesday  11:00 AM-12:00 PM
  • Thursday  12:00 PM-1:00 PM
  • Friday  1:00 PM-2:00 PM

In-Network Insurances

  • Aetna
  • Affinity by Molina Healthcare
  • Empire BCBS Healthplus
  • Emblem Health/HIP/Prime HMO
  • Medicaid
  • Optum Health/Empire Plan
  • United Healthcare/United Behavioral Health
  • Oxford
  • Fidelis
  • Fidelis Care Silver
  • Empire Blue Cross/Blue Shield
  • Health First
  • MetroPlus Health Plan

Although we may not be in network with your insurance company, you may have out-of-network benefits. Please contact your insurance company to determine information about benefits and eligibility. Treatment is important and recovery is possible. Ability to pay should not be a barrier from seeking needed services.

At the YMCA Counseling Services, because of support from OASAS and our Annual Campaign, financial assistance is available and no one will be turned away from treatment because of an inability to pay.