3911 Richmond Avenue
Staten Island, New York 10312
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Facility Hours  
Monday-Thursday 8:30 AM-9 PM
Friday 8:30 AM-5 PM
Saturday 9 AM-2 PM
Closed Sundays  


285 Vanderbilt Avenue
Staten Island, New York 10304
Get Directions


Facility Hours  
Monday 8:30 AM-5 PM
Tuesday 8:30 AM-8:30 PM
*Wednesday 8:30 AM-5 PM
Thursday 8:30 AM-8:30 PM
Friday 8:30 AM-5 PM
Closed Saturdays & Sundays  


*Virtual programs will be held from 5 PM-8:30PM, but the building will remain closed.

In order to be seen, you must arrive before the open intake hours end for the day. Please bring your insurance card, verification of your income* and social security number.

*W2, recent paystub, benefits letter or letter from person who is supporting you financially

Youth Services Intakes are by appointment only. See the contact information below for South Shore and North Shore locations.


South Shore Center Open Intake Hours                                                                        


Monday  2:30 PM-3:30 PM                                                   
Wednesday  3:00 PM-4:00 PM                                                        
Friday  3:00 PM-4:00 PM
Saturday  11:30 AM-12:30 PM


North Shore Center Open Intake Hours


Tuesday  2:30 PM-3:30 PM
Wednesday  11:00 AM-12:00 PM
Thursday  12:00 PM-1:00 PM
Friday  1:00 PM-2:00 PM


Learn about additional treatment resources in your area by visiting ATLAS by Shatterproof.

In-Network Insurances

  • Aetna
  • Empire BCBS Healthplus
  • Beacon Health Strategies/Beacon Health Options
  • GHI – City of New York Employees
  • Emblem Health/HIP/Prime HMO 
  • Medicaid
  • Optum Health/Empire Plan
  • Value Options
  • United Healthcare/United Behavioral Health
  • Oxford
  • Fidelis
  • Fidelis Care Silver
  • Empire Blue Cross/Blue Shield
  • Health First
  • MetroPlus Health Plan

Although we may not be in network with your insurance company, you may have out-of-network benefits. Please contact your insurance company to determine information about benefits and eligibility. Treatment is important and recovery is possible. Ability to pay should not be a barrier from seeking needed services.

At the YMCA Counseling Services, because of support from OASAS and our Annual Campaign, financial assistance is available and no one will be turned away from treatment because of an inability to pay.