SALARY: $18.04- $24.00 P/H

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The Cross Island YMCA is seeking a Healthy Lifestyles Coordinator will provide support to the Healthy Lifestyles department by delivering consistent, quality healthy lifestyles programming, as well as enhancing customer service and member retention. The incumbent will be responsible for the following programs: Fitness Center and Equipment, Personal Training, Group Exercise, and Y Fit Start.

Key Responsibilities:

• Provide outstanding hospitality to all members and guests. 
• Assist in the recruiting, scheduling, supervising, and evaluations of program staff.
• Assist with the management of programs to maximize member satisfaction, revenue and compliance within the YMCA standards.
• Provide members with opportunities to increase their involvement, sense of belonging, and ownership of the YMCA.
• Assist in the development, control and tracking of departmental budget in accordance with Branch and Association guidelines. 
• Research, facilitate and build quality programs that provide member satisfaction.
• Set annual priority objectives and improve service based on annual staff and customer evaluation / feedback.
• Serve as a point of contact for all Healthy Lifestyles staff.
• Assist in the scheduling, maintenance, and management of facility and equipment in partnership with the Branch’s maintenance department.
• Execute administrative duties (i.e. tracking, reports, schedules, equipment, supplies, and payroll).
• Maintain required certifications, tracked in Club Connect. 
• Track and ensure that staff certifications are current and on file.
• Must attend current hospitality training within 90 days of hire.
• Maintain a thorough knowledge of branch emergency procedures and take appropriate action for emergency situations. 
• Serve as branch Manager On Duty, as assigned.
• Support community and promotional special events as needed.
• Actively participate in training sessions and designated meetings.
• Other activities and duties as needed that address the ongoing health and well-being of our staff and members.
• Follow and maintain sanitary habits in accordance with CDC guidelines.

Desired Skills & Experience:

• High School diploma or equivalent. College coursework preferred.
• Minimum of two (2) years commensurate experience in a supervisory / management position.
• Current Adult CPR and First Aid certification.
• Ability to work with participants of varying experience and skills levels.
• Knowledge of Principles of Member Health & Wellness.
• Applicable industry certifications.
• Excellent customer service and hospitality skills.
• Ability to work flexible hours including days, evenings, weekends and holidays.

We offer an exciting and innovative work environment with a culture committed to serving all members of our community. As a leading not-for-profit, community service organization, our Association relies heavily on fundraising to support the wide range of programs we proudly provide the communities we serve. Our expectation is that all staff promotes participation of their branch fundraising efforts in some capacity. 

Benefits:

The YMCA of Greater New York offers a variety of benefits to its staff members including retirement benefits, medical, paid-time off, free YMCA membership and more! Benefit eligibility is determined by an individual’s employment status (ie. full-time or part-time), tenure and/or the number of hours scheduled to work. Click here for more information.

How to Apply:

If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization.

If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.

EQUAL OPPORTUNITY EMPLOYER ♦ DRUGFREE WORKPLACE
Auxiliary aids and services are available upon request to individuals with disabilities