Ten Y branches are open for membership. We know you've got questions, and below, we've done our best to provide answers. For additional questions, please contact us!

Welcome Back

Which branches are open to members?

Ten Y branches have resumed membership. See more details.

What steps are you taking to protect my health?

Your health and well-being is our number one priority. Following all government guidelines, we are doing everything we can to create a welcoming and clean environment for all. You can find more information on our website about our protocols and what to expect when you come back.

What is available at my branch?

See the “Schedules & Activities” section on each branch webpage to see what is currently available at your branch.

What are the branches operating hours?

We are now open on Fridays and we are open from 1-2pm during weekdays.  We continue to evaluate our operating hours and do not have a time frame for expanding hours further at this time.

Health & Cleaning

Do I have to wear a mask if I am vaccinated?

Masks are optional for fully vaccinated individuals in all areas of the facility with the exception of childcare and housing. Unvaccinated members are responsible for wearing a mask per NYS guidance. We will not require vaccine verification upon entry and will be relying on the honor system.

Please note: Per state guidelines, bandanas, buffs, gaiters, and masks with vents are not acceptable face coverings.

Do I need to provide proof of my vaccination status?

At the Y we are committed to serving all New Yorkers. We continue to adhere to New York State guidelines which are based on CDC guidance to utilize self-reporting to determine vaccination status. As such, the YMCA is not requiring proof of vaccination and is relying on the honor-system.

Are you checking temperatures?

Temperature checks and health screenings will no longer be required for all members upon arrival at the Y. Members will need to continue to scan their Member ID cards or barcode on the mobile app. Health screenings are still required for childcare programs.

What is your new cleaning protocol?

Prior to opening and throughout the day, our staff are rigorously cleaning and disinfecting our facilities and equipment using electrostatic sprayers and other supplies. We also ask members to please wipe down equipment before and after use, and to wash their hands often or use hand sanitizer. 

What are you doing to improve air quality and increase airflow?

We are working to improve air quality by upgrading our HVAC unit air filters to MERV 13 (wherever possible), regularly treating evaporator coils with solution proven effective in combating COVID-19, and increasing outdoor air supply wherever possible.

Using the Gym

What can I bring into the Y?

For individuals not vaccinated, please bring a mask and wear it properly at all times. Per state guidelines, bandanas, buffs, gaiters, and masks with vents are not acceptable face coverings. Please also bring a filled water bottle, towel, and lock.

Are pools open?

Yes! Pools at branches currently providing membership services are open for adult lap swim and family swim.  Reservations are not required for lap swim and will continue to be required for family swim. 

Is there a time limit for using equipment?

Yes. To ensure all members are able to enjoy the facility, we are limiting cardio equipment usage to 30 minutes per session if other members are waiting. 

Are locker rooms open?

Yes.

Are indoor group exercise classes open?

Yes! We are offering indoor group exercise classes.

Is Child Watch available?

We are evaluating our space for Child Watch and government Covid protocols for serving children in this type of setting. We do not have a specific date for reopening Child Watch at this time.

Can children or teens go to the Y?

Yes. Please check the “Schedules & Activities” section of your branch webpage to see the requirements at your branch.

When are you bringing back other equipment [i.e. hair dryers, hand dryers, sauna, steam room, towel service. etc]?

All locker rooms, showers, and water fountains are open.

We do not plan to reopen the steam rooms and saunas at this time.  We are reviewing the protocol and maintenance required to bring our saunas and steam rooms back online. 

We will no longer be offering towel service.  This decision was made to keep our rates for 2021 at the 2019 rates. We apologize for any inconvenience this causes.

 

Are guest passes available?

Access to membership services is reserved for members only at this time.We welcome anyone who is interested in membership or programs to take a tour.

Reservations

Do I need to make a reservation before coming to the Y?

After June 28, reservations will no longer be needed for lap swim or most group exercise classes.  Reservations will be required for select group exercise classes that have limited equipment or space restrictions and will also continue to be used for family swim. You can learn more by visiting the Fitness, Swim & Sports Schedule online or on our mobile app.

Please make reservations using our new mobile app, or by calling your branch.

Membership & Programs

When do my monthly membership dues restart?

If your branch has resumed membership services, membership fees resumed in October. All other branch membership fees will remain on hold. 

I am a city-wide member. Where can I go?

City-wide members are welcome to use the 10 branches open for membership services. 

 

 

I do not want to come back right away. Can I keep my membership on hold?

We appreciate your membership and would love to keep you as part of the Y community. You are welcome to keep your membership on hold at no charge during the Summer and hold fees will resume in October. Please contact your branch to discuss your options.

I want to cancel my membership.

We understand. This is a tough time for so many people, and we appreciate your membership. If possible, we would love to keep you as part of the Y community by keeping your membership on hold. Please contact your branch to discuss your options.

If my branch hasn't resumed membership, can I go to another branch?

Yes! If membership has not restarted at your branch, you can activate your membership to resume drafting at your existing branch rate and receive a city-wide membership, which will provide access to any open Y branch. Please contact your branch to reactivate your membership.

I’m a Silver Sneakers/Renew Active member and I want to use the Y, how can I do that?

Three branches — Long Island City, Rockaway, and South Shore — currently offer Silver Sneakers and Renew Active memberships. You may discontinue your membership at your home branch and join one of these three branches to utilize your Silver Sneakers/Renew Active membership.

Are early childhood, afterschool, or child care programs still running?

Our daycare and Pre-K/3-K for All programs are open now at limited branches. Please reach out to your branch to learn more and enroll. Afterschool programs are running both remote and in person, and our Learning Lab sites are open.

When do you expect to start running programs again?

Youth and teen programs — such as instructional sports and arts classes — are up and running at various locations. Learn more about our programs and session dates.

What are your summer camp plans for 2021?

We’re thrilled to run summer camp in 2021! Through our in-person day camps and specialty camps in at all branches, parents can trust the Y to give their kids a fun, enriching, and high-quality camp experience this summer — out of the house and off screens. Please visit our website for more information and to register.

Will masks be required for summer day camp?

All campers and camp staff will continue to wear masks inside the Y for summer day camp.

More on Reopening