Ten Y branches are open for membership. We know you've got questions, and below, we've done our best to provide answers. For additional questions, please contact us!

Welcome Back

Which branches are open to members?

Ten Y branches have resumed membership. See more details.

What steps are you taking to protect my health?

Your health and well-being is our number one priority. Following all government guidelines, we are doing everything we can to create a welcoming and clean environment for all. You can find more information on our website about our protocols and what to expect when you come back.

What is available at my branch?

See the “Schedules & Activities” section on each branch webpage to see what is currently available at your branch.

Health & Cleaning

Do I have to wear a mask?

Beginning June 15th, fully vaccinated individuals are no longer required to wear a mask while working out at YMCA of Greater New York facilities. Individuals who are not fully vaccinated are expected to wear a mask and follow mask requirements per CDC and NY State and city guidelines. We will continue to have participants in childcare, camp, transitional housing, and counseling wear masks as required by CDC and New York State guidelines. All members, participants and guests are welcome to continue wearing a mask if they feel more comfortable doing so.

Please note: Per state guidelines, bandanas, buffs, gaiters, and masks with vents are not acceptable face coverings.

Are you checking temperatures?

At this time, we are continuing to conduct temperature checks and requiring all members and staff to complete a health declaration when entering our facilities adhering to the state's guidelines. We continue to monitor state guidance and will communicate any changes in the coming weeks. Thank you for your patience. 

How are you enforcing social distancing?

We have spaced equipment to maintain distance, and we have signs and floor markers throughout the facility and in our group exercise classes. We ask you to please practice social distancing. 

What is your new cleaning protocol?

Prior to opening and throughout the day, our staff are rigorously cleaning and disinfecting our facilities and equipment using electrostatic sprayers and other supplies. We also ask members to please wipe down equipment before and after use, and to wash their hands often or use hand sanitizer. 

What are you doing to improve air quality and increase airflow?

We are working to improve air quality by upgrading our HVAC unit air filters to MERV 13 (wherever possible), regularly treating evaporator coils with solution proven effective in combating COVID-19, and increasing outdoor air supply wherever possible.

Using the Gym

What can I bring into the Y?

For individuals not vaccinated, please bring a mask and wear it properly at all times. Per state guidelines, bandanas, buffs, gaiters, and masks with vents are not acceptable face coverings. Please also bring a filled water bottle, towel, and lock.

Are pools open?

Yes! Pools at branches currently providing membership services are open for adult lap swim and family swim. Reserve your spot up to 48 hours in advance using our mobile app. (Reservations are required.) Please remember to bring your own towel. In addition, per state guidelines, hair dryers, hand dryers, and water fountains are now available for use. 

Is there a time limit for using equipment?

Yes. To ensure all members are able to enjoy the facility, we are limiting cardio equipment usage to 30 minutes per session if other members are waiting. 

Are locker rooms open?

Yes.

Are indoor group exercise classes open?

Yes! We are offering indoor group exercise classes. Reservations are required and need to be made 48 hours in advance by using our mobile app.

Is Child Watch available?

No. Child Watch remains closed until we receive further government guidance.

Can children or teens go to the Y?

Yes. Please check the “Schedules & Activities” section of your branch webpage to see the requirements at your branch.

When are you bringing back other equipment [i.e. hair dryers, hand dryers, etc.]?

Starting June 15th, you may use hair dryers; hand dryers and water fountains will be turned on.

Reservations

Do I need to make a reservation before coming to the Y?

Reservation rules vary by branch and activity:

  • Reservations are required for adult lap swim, family swim, and group exercise classes. Reservations can be made up to 48 hours in advance using our new mobile app.
  • Reservations are required at some branches for activities like pickle ball or racquet sports. Please check the “Schedules & Activities” section of your branch webpage for more information.

Please make reservations using our new mobile app, or by calling the branch.

Membership & Programs

When do my monthly membership dues restart?

If your branch has resumed membership services, membership fees resumed in October. All other branch membership fees will remain on hold. 

I am a city-wide member. Where can I go?

City-wide members are welcome to use the 10 branches open for membership services. 

 

 

I do not want to come back right away. Can I keep my membership on hold?

Yes. This is a tough time for so many people. We appreciate your membership and would love to keep you as part of the Y community. Please contact your branch to discuss your options.

I want to cancel my membership.

We understand. This is a tough time for so many people, and we appreciate your membership. If possible, we would love to keep you as part of the Y community by keeping your membership on hold. Please contact your branch to discuss your options.

If my branch hasn't resumed membership, can I go to another branch?

Yes! If membership has not restarted at your branch, you can activate your membership to resume drafting at your existing branch rate and receive a city-wide membership, which will provide access to any open Y branch. Please contact your branch to reactivate your membership.

I’m a Silver Sneakers/Renew Active member and I want to use the Y, how can I do that?

Three branches — Long Island City, Rockaway, and South Shore — currently offer Silver Sneakers and Renew Active memberships. You may discontinue your membership at your home branch and join one of these three branches to utilize your Silver Sneakers/Renew Active membership.

Are early childhood, afterschool, or child care programs still running?

Our daycare and Pre-K/3-K for All programs are open now at limited branches. Please reach out to your branch to learn more and enroll. Afterschool programs are running both remote and in person, and our Learning Lab sites are open.

When do you expect to start running programs again?

Youth and teen programs — such as instructional sports and arts classes — are up and running at various locations. Learn more about our programs and session dates.

What are your summer camp plans for 2021?

We’re thrilled to run summer camp in 2021! Through our in-person day camps and specialty camps in at all branches, parents can trust the Y to give their kids a fun, enriching, and high-quality camp experience this summer — out of the house and off screens. Please visit our website for more information and to register.

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