What does membership include? Can I sign my child up for child watch while I work out? Find out the answers to our most frequently asked questions.
We’re here to help you!
Frequently Asked Questions
What are the Jamaica YMCA hours of operation?
The Jamaica Y is open during the following hours:
- Monday through Friday: 5 AM-10 PM
- Saturday: 6:30 AM-8 PM
- Sunday: 8 AM-8 PM
Are there towels available?
We do not offer towel service. Please bring one from home to enjoy our facilities, including our locker rooms with saunas, to the max!
How do I sign my child up for Child Watch?
If you're an adult or family member of the Y, you can take advantage of free Child Watch while you work out. We’re happy to sign your child up for up to 2 hours of child watch per day. Please give us a call at 718-739-6600 to learn more about Child Watch.
What does my membership include?
Your membership gives you full access to the fitness centers, pools, tons of group fitness classes per week, child watch while you workout, discounted programs and priority registration. See a complete list of the Jamaica YMCA’s amenities.
Your membership is more than just fitness opportunities—it’s a commitment to building stronger, healthier people and families across New York City. The Y is a nonprofit organization that gives back to its communities through service and programs to some of the city’s most underserved. Find your fit with the Y, and learn more about our impact on New York City.
What can my kids do at the Y?
The Y is a place where kids come to learn, play, and grow! From preschool and child care to arts, sports and swimming, the Y helps our youngest New Yorkers become strong kids. See a complete list of our kids and family offerings.
Children ages 6 months-11 years old can play in a safe environment while you work out in child watch, and our pools and gym are open for family time throughout the week. Find a time that works for you.
How do I cancel my membership?
At the Y, there are no contracts to sign. If you need to cancel for any reason, please give us 15 days notice. Feel free to call, email us, or stop by the Member Services Desk.
Can I put my membership on hold?
Yes! You can put your membership on hold for any reason for up to three months per year. Please give us 15 days notice, and note that there is a $15 charge for each month your membership is on hold. Feel free to call, email us, or stop by the Member Services Desk.
If there is a medical reason to place your membership on hold, please provide appropriate documentation and the $15 monthly fee will be waived.
How much does membership cost?
Membership cost varies based on how many adults and children are joining. Calculate your rate online!
The Y is here for all New Yorkers. Our donor-supported financial assistance program is open to everyone who needs the Y but might not be able to pay. Learn more about financial assistance.
Can I use other YMCAs?
Your Jamaica YMCA membership gives you access to the Jamaica facility, and 10 passes each year to try other New York City YMCA branches. You may also upgrade to a Queens-wide membership, which grants access to all YMCA branches in Queens, or a city-wide membership, which grants city-wide access to all 22 YMCA branches across New York City’s five boroughs.
Can I bring a guest?
Each member gets six guest passes to share with family and friends throughout the year. The Jamaica YMCA also sells day passes at the Member Service Desk for $25.
Do I have to pay for classes, or are they free if I am a member?
Tons of group fitness classes per week are free with your membership. Check class schedules online and on our mobile app.
Programs and classes such as swim lessons, personal training sessions, and kids' classes are paid programs that require registration. Members have priority registration and discount pricing for paid programs; paid programs are offered in sessions throughout the year.
Do you have classes for seniors?
The Bronx YMCA has active older adult group fitness classes designed to help increase muscle strength and extend the range of movement to prevent injury and improve health. See a schedule of senior classes online and on our mobile app.
Can I join a class anytime?
Group fitness classes are open to anyone, anytime! Please arrive on time to ensure a proper warm-up for a safe session. Program class costs can be prorated if there is availability and instructor approval.
How do I register for paid programs?
There are 6 program sessions per year, and each session is 8 weeks long. Priority registration for members opens two weeks before the session starts. Public registration opens one week before the session starts.
Help! How do I start?
We offer many resources for those who are new to working out, including a complimentary fitness consultation with one of our fitness coaches as an introduction to our training equipment and free programs like Y Fit Start to help you set and achieve your goals. Stop by the Member Service Desk for more information! Teens are required to have a consultation prior to using the fitness facility.
Joining a new class? Come on in! Let the instructor know you are new and they will help you get acclimated to the class.
Can someone show me how to use the machines?
Yes! Email our team or stop by the Member Service Desk for a complimentary fitness consultation and one of our fitness coaches will introduce you to our training equipment. Our fitness coaches are always on the floor to help—feel free to ask them if you have questions while you’re working out!
Do you have trainers?
Yes! Our personal trainers all hold academic degrees in related fields and/or are certified by nationally recognized accredited agencies, and can tailor a personalized fitness program to match your needs. Learn more about our one-on-one training packages.
What should I wear/bring with me to work out?
Wear comfortable clothes and athletic shoes. Bring a lock to secure your belongings in the locker room, and a swim cap for any pool activities.
When do you have lap swim?
Our lap pool opens at 5:30 AM Monday through Friday, at 7 AM on Saturdays and Sundays. Check our online schedule or our mobile app for lap swim and pool hours.
What should I wear/bring with me to swim?
Please wear a swim cap. This helps us keep our pools clean and hair-free! Please shower before entering the pool and wear appropriate swim attire.
Not swimming? Please don't forget your shoe covers! Covering or removing your street shoes help keep our decks clean for all swimmers.
What swim class should I or my child sign up for?
We offer swim lessons for kids and adults of all abilities. Learn more about different stages of swim classes to find the right class for you or your child.
How do I know when I or my child can move up to the next level?
Our swim instructors monitor each participant's progress throughout the session. Progress reports are handed out during the fifth week of classes and will tell you which level you or your child should register for next session. Priority registration opens for members during the sixth week of classes, and opens for community members during the seventh week of classes.
How do make-up classes work?
If you or your child miss a class for a medical reason, you may request a make-up lesson. Please contact our aquatics team, and they will check if there is availability in your lesson's level and schedule your make-up. Our membership team is not able to schedule make-ups.
If the YMCA has to cancel class due to weather or maintenance, make-ups or credits will be given.