The YMCA of Greater New York is closed and programs are canceled due to the coronavirus outbreak. Read below for how to stay connected with the Y and for answers to common questions.
July 27, 2020 Update
Dear Y Family,
I’m writing to share our latest reopening update. As you all know, this is an incredibly uncertain time.
We had originally hoped to reopen on July 20 and further extended that date to August 3. Without guidance from the state on a firm reopening date, we remain in limbo, as we don’t know exactly when we’ll be able to open our doors.
But while we can’t serve you inside our branches, we’re excited that next week we will have new outdoor fitness options. Here’s the latest:
- Outdoor Fitness. Starting next week, we will be offering outdoor group exercise classes at several branches across NYC that have outdoor space. From Zumba to yoga to boot camp, we will have a variety of classes available six days a week, for all ages and levels. Classes will be open to everyone; we are not charging membership fees at this time; participants will pay per class and will register online. If you are associated with a branch without an outdoor space, you are free to participate at any outdoor class location across the five boroughs. We are still finalizing all the details. Please look for more information about the schedule, registration, and what to expect during each class in the coming days.
- Virtual Fitness. As you know, when our branches first closed in March, we quickly launched our new virtual platform, YMCA @ Home, to help you and your family stay active and engaged at home. We will be continuing those virtual fitness offerings and exploring more new ways to connect with our community online.
- Preparing to Reopen. While we continue to wait for final government approval to reopen our doors, we also continue to prepare. We’ve shared preliminary reopening details already. In the coming days, we will be posting our reopening plans and protocols on our website, so you know what to expect when you come back to the Y.
I want to thank you for your patience during this difficult time. Please know we are doing everything possible to prepare and we are exploring all options to use our facilities to serve our community during this difficult time. Although we do not have a new target date for reopening, we will be ready to start implementing our reopening process as soon as we receive the go-ahead from the government, and I promise to be in touch as soon as I have more information to share.
Thank you again for your understanding and support. We cannot wait to be back in our branches to see and connect with all of you again.
President & CEO
YMCA of Greater New York
Frequently Asked Questions
When do you expect to reopen?
We will begin the reopening process as soon as we receive final approval from New York State. We will reopen our branches, and our amenities and programs in each branch, in phases.
As we get closer to reopening, we will reach out with more information about what to expect. In the meantime, please download our new mobile app and enable notifications to receive alerts about the latest reopening updates. Details will also be available and frequently updated on our website. And as always, please access our free virtual workout resources to stay active and healthy at home.
What steps are you going to take to protect my health and well-being when you reopen?
Your health and well-being is our number one priority. We are instituting several new cleaning and health protocols, including continuously cleaning and disinfecting our facilities and equipment, limiting the number of people in certain areas of the facility, and ensuring staff and members wear masks at all times. We’re also working to improve air quality by enhancing our HVAC and air filters.
We ask that you do your part as well, and together we can keep the Y healthy and clean. Please stay home if you’re sick, practice social distancing when possible, bring your own mask and wear it at all times, wipe down all equipment before and after use, and wash your hands frequently or use hand sanitizer.
As we get closer to reopening, we will reach out with more information about what to expect. Details will also be available and frequently updated on our website.
What will be available when you reopen?
We will reopen in phases, reopening several branches at a time, with select activities available at each of those branches. As we get closer to reopening, we will reach out with more information about what to expect. Details will also be available and frequently updated on our website.
Please also download our new mobile app to stay connected. Group exercise classes and lap swim will not resume right away. But when they do, you can use the mobile app to reserve your spot ahead of time. Reservations will be required.
How can I stay connected to the Y while the branches are closed?
YMCA @ Home is here to help you, your family, and our community stay active and engaged. We have free workout videos, family activities, wellness tips, and more.
Are you running in-person day camp?
Yes, we are running remote and in-person day camp for K-8 students through our partnership with the city’s Department of Youth and Community Development (DYCD). These free camps, which are open to all NYC families, will run at 38 sites, including a mix of Y branches and NYC schools. Virtual offerings are underway, and in-person services will begin soon. You can register through DYCD’s website.
Although we aren’t able to offer all of our traditional summer programming this year, we are hopeful that our combination of remote and in-person services allow all families who want a Y experience this summer the opportunity to join us.
Are you running virtual camp?
Yes, and virtual camp spots are still available. Our virtual camps will be all the best parts of camps — campers will go on adventures, explore new skills, make friends, and get wacky! See our offerings and get more details >
Can I get a refund for summer camp?
Yes. If you were registered for summer day camp at the Y, and have not already received a refund, please contact us.
How does this affect my membership?
We've currently put all memberships on hold automatically. But we’re also asking for your help. We hope you’ll consider sustaining your membership to support the Y.
Keeping your membership active will help us meet critical community needs — including providing virtual learning for children and remote support services for teens, immigrants, and seniors. It will also ensure the Y returns strong and ready to serve you and our communities.
Please complete this form to sustain your membership — and know how deeply thankful we are for your partnership.
Can I cancel my membership?
There’s no need to cancel. We've put all memberships on hold automatically. You won't be charged again until we reopen. Please contact us here to discuss your options.
I registered for an eight week program and your branches are closed. Can I get a refund?
We'd be happy to hold your spot in the class for when we reopen. We can contact you prior to the class resuming. Please contact us here for more information and to discuss your options.
Are early childhood, afterschool, or child care programs still running?
The YMCA is doing everything we can to serve our communities during the coronavirus pandemic:
- We are currently planning to open our daycare and Pre-K/3-K for All programs in September. We are using these coming weeks to prepare for reopening these centers.
- We are actively working with our city partners to support afterschool and child care needs for school year 2020-21. We will have more information about our services when we learn more from the Department of Education regarding school schedules.
The health and well-being of our community is our highest priority. We will continue to seek guidance from city and state officials and adjust our programming accordingly.
Are your guest rooms and residential services still open?
Yes. Our guest room and residential branches remain open to serve guests and residents. We're taking several actions to keep these facilities clean and our communities safe — including significantly increasing prevention measures, stepping up our hygiene practices, and asking our community to take extra precautions.
We will continue to closely monitor information and guidance from public health officials as the situation develops.
If you have any questions, please contact us here.
For further information, please use the following links: