The YMCA of Greater New York is closed and programs are canceled due to the coronavirus outbreak. Read below for how to stay connected with the Y and for answers to common questions.
Public Service Announcement
For your own health, for your family and friends, for your community, please wash your hands.
Frequently Asked Questions
How can I stay connected to the Y while the branches are closed?
Staying connected matters. Our branches may be closed, but YMCA @ Home is here to help you, your family, and our community stay active and engaged. We have free workout videos, family activities, wellness tips, and more.
How does this affect my membership?
We’ve currently put all memberships on hold automatically. But we’re also asking for your help. We hope you’ll consider sustaining your membership to support the Y.
Keeping your membership active will help us meet critical community needs — including providing virtual learning for children and remote support services for teens, immigrants, and seniors. It will also ensure the Y returns strong and ready to serve you and our communities.
Please complete this form to sustain your membership — and know how deeply thankful we are for your partnership.
Can I cancel my membership?
There’s no need to cancel. We've put all memberships on hold automatically. You won't be charged again until we reopen. Please contact us here to discuss your options.
I registered for an eight week program and your branches are closed. Can I get a refund?
We'd be happy to hold your spot in the class for when we reopen. We can contact you prior to the class resuming. Please contact us here for more information and to discuss your options.
Are you still going to run summer camp?
Camp is an important part of every child’s summer, and the Y has a long history of offering the highest quality camps in New York City. You don't need to wait for the Y to re-open our doors to register, online registration is now open. The Y is closely monitoring the coronavirus situation and we are planning for multiple scenarios. Please know that if it is unsafe to run camp, we will not run camp. The health and safety of our communities is our highest priority.
The Y has updated our discounts and summer camp credit and refund policy to help families plan for the future.
- The new early bird deadline is June 1, 2020. Receive 10% off by paying your camp balance by then.
- If a family would like a refund, we will honor all refund requests up through June 15, 2020 and refund all fees, including deposits.
- If the city does not allow summer camps to operate, we will refund all fees, including deposits.
After a thorough review, the YMCA has decided to close our Sleepaway Camp operations for the remainder of 2020. Read our full update here.
When do you expect to reopen?
We will do everything we can to reopen our branches as soon as possible. We're closely monitoring information and guidance from public health officials and will follow their lead.
In the meantime, YMCA @ Home, is here to keep you active and engaged from home.
When do you expect to start running programs again?
We don’t know at this time. We will do everything we can to reopen as soon as possible. We’re closely monitoring information and guidance from public health officials and will follow their lead.
Is childcare or afterschool still running?
Due to the closure of New York City schools, all YMCA of Greater New York early childhood centers and afterschool childcare are closed until further notice. The health and well-being of our community is our highest priority. Please see our YMCA @ Home kids and families resources for ways to engage at home. For more information, please contact your local YMCA.
Are your guest rooms and residential services still open?
Yes. Our guest room and residential branches remain open to serve guests and residents. We're taking several actions to keep these facilities clean and our communities safe — including significantly increasing prevention measures, stepping up our hygiene practices, and asking our community to take extra precautions.
We will continue to closely monitor information and guidance from public health officials as the situation develops.
I saw sick people when I was at the Y. What do I do if I think I was exposed?
We urge you to follow all guidance from public health officials. If you have concerns about your health, the Department of Health has a coronavirus hotline you can call at 347-396-7990.
If you have any questions, please contact us here.
For further information, please use the following links: