New American Initiative Coordinator

Employment Type
Job Category
Administrative & Clerical
Chinatown YMCA

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The Chinatown YMCA is seeking a New American Initiative Coordinator who will be responsible for supporting the Director with the strategy, implementation, fidelity, and quality of the New Americans Initiative programs and services. This New American Initiative Coordinator supports all aspects of programming, including but not limited to community outreach, recruitment and participant outreach.


  • Provide ongoing support and case management to participants and community members including providing and documenting referrals as per program standards.
  • Handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations
  • Oversee registration, authentic assessment and orientation for new students. Ensuring consistent retention.
  • Maintain internal case files and ensure timely data entry into the Collaborate, ASISTS, Capricorn and or any other database assigned to the branch, including but not limited to intake, goals and outcomes, pre and post testing, attendance, case notes and insuring that supporting documentation is scanned and uploaded into the database.
  • Ensure that workshop instructors deliver contextualized, community-driven workshops that integrates technology, family, health, and financial literacy.
  • Assist with reporting to government and private funders; tracking and reporting student data and achievement results and coordinating the operational aspects of the New Americans Welcome Center.
  • Recruit, on-board and supervise volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
  • Organize and manage Instructor and Intern / Volunteer schedules.
  • Actively participate in training sessions, designated meetings, and special events, as appropriate.


  • Bachelor’s degree in Education, Social Work, Mental Health or a related field; related experience preferred.
  • Minimum of two years relevant experience.
  • Ability and interest in working with diverse populations.
  • Knowledge of principles and practices related to adult literacy and civic education, immigration legal services and case management.
  • Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite; Window based computer applications and database management.
  • Must be a self-starter, highly organized, patient and able to work well with others, and be able to establish positive relationships with participants, the community, collaborators and partnerships.
  • Bilingual,  Mandarin Chinese preferred.
  • Excellent written and verbal communications skills.

We offer an exciting and innovative work environment with a committed to serving all members of our community.  As a leading not-for-profit, community service organization, our Association relies heavily on fundraising to support the wide range of programs we proudly provide the communities we serve.  Our expectation is that all staff promotes participation of their branch fundraising efforts in some capacity.


If you would like to be a member of our dynamic team, please forward your cover letter and resume with subject line “New American Initiative Coordinator” to  or to:

Chinatown YMCA
Attn:   Jie Ling Chen
100 Hester Street
New York, NY 10002

Auxiliary aids and services are available upon request to individuals with disabilities

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